Migrant and Refugee health

Canterbury is home to a growing number of people from diverse linguistic and cultural backgrounds.

Everyone who makes the decision to start life in a new country faces challenges. There are many providers available to support and help refugees and migrants when they arrive in Christchurch.

People from refugee backgrounds, migrants and their families coming to New Zealand face a range of health challenges. These can include physical, mental and social challenges.

Help is readily available from various providers including interpreting services when necessary.

Find out about local services available to help those who smoke to quit. You can also call Quitline (0800 778 778) or talk to your doctor.

Working closely with local migrant groups and organisations

Community and Public Health works with local migrant and refugee groups alongside organisations and health services to protect the health of the community.

Staff attend community meetings including:

• Community Language and Information Group (CLING)
• Culturally and Linguistically Diverse (CALD) Advisory Group for Primary Care
• Health and Wellbeing Network (a subgroup of INFoRM)
• Interagency Network For Refugees and Migrants (INFoRM)

Community and Public Health also networks with many organisations around refugee and migrant issues including:

• Christchurch Resettlement Services (CRS)
• Settlement Support NZ
• Canterbury Refugee Council
• Hagley Community College
• Office of Ethnic Affairs
• Christchurch City Council
• Health and Disability Advocacy (part of the Health and Disability Commission)

Free health screening and first doctor’s visit

Community and Public Health organises free health screening services for new refugees resettled in Canterbury.

All refugees are entitled to a free health screening check for each family member. This includes asylum seekers applicants, Family reunification migrants and New Zealand quota system refugees.

Community and Public Health will then organise a free first doctor’s visit for each family member. Interpreters will be provided where needed.

Contact the Community and Public Health Communicable Disease Nurse on 03 364 1777 to find out what services are available or to organise a doctor’s visit.

Documents

• Refugee Health Care: A Handbook for Health Professionals (Ministry of Health 2012)
• Contact list for the Refugee and Migrant Service Sector in Canterbury (Canterbury Resettlement Services)
• New to Christchurch? Useful tips for migrants (CCC) – available in Arabic, Chinese, English, Hindi, Korean, and Spanish.
• Best Practice Guidelines: Engaging with Culturally and Linguistically Diverse (CALD) Communities in Times of Disaster (CCC 2012)
• Guidelines for Using Language and Sign Interpreters – useful tips for Christchurch agencies (CCC)
• Guidelines for Getting Public Information Messages to CALD or Multicultural Communities in Christchurch (CCC 2011)
• Speak Up. Seek Help. Safe Home. on intimate partner violence – available in other languages (Office of Ethnic Affairs)
• Your rights when using a health or disability service in NZ and how to make a complaint – available in many languages (Health and Disability Commissioner)
• New Zealand’s Health Care System – available in many languages (Pegasus Health)

Downloads

Download or order resources from the Community Health Information Centre.

• Caring for Teeth
• Healthy Family Food
• Culture no Excuse for Abuse (It’s Not Ok). Available in Arabic, Farsi, Korean and Traditional Chinese.

Links

• Guide to eligibility for publicly funded health services (Ministry of Health)
• Refugee Health (Ministry of Health)
• Asian and Migrant Health (Ministry of Health)
• Advice for working with CALD Communities in Times of Disaster (Christchurch City Council)
• Office of Ethnic Affairs
• Immigration New Zealand
• Mental Health Foundation
• Health and Disability Advocacy NZ

The Newcomers Guide to Christchurch and Canterbury

This Facebook page is for recent arrivals to the Canterbury region.

It’s designed to share what’s happening, provide key information on living here, and act as a forum for those new to Canterbury to connect and share ideas.

Contact Christina Lewis for more information (03 378 6823).