Food Safety

Community and Public Health no longer provides food safety services within Canterbury, South Canterbury and the West Coast.

A woman preparing a meal with her son and daughter.The Ministry for Primary Industries now deals with queries on any of the following:

  • Food Complaints including foreign objects or undeclared allergens in food within our region;
  • Food Recalls;
  • Imported Food;
  • Food Safety Programmes; and
  • Food Labelling

Community and Public Health still deals with food poisoning and food-borne illness.

Contact an Environmental Health Officer at your local council if you want to report a ‘dirty’ food premises or unhygienic practices of food handlers.

Be food safe this Christmas

Sharing a delicious festive feast with family and friends is a much-anticipated part of Christmas, but the warm weather does bring some risks to our meals over this time.



Download or order resources from the Community Health Information Centre.


For further information, contact:

Ministry for Primary Industries (MPI)
0800 693 721

Understanding the risks of raw milk

Raw milk has not been heat treated to kill harmful bacteria such as Campylobacter, Listeria and toxin-producing strains of E. coli.

There’s no way of telling by taste, sight or smell if raw milk will make you sick.

People most likely to get sick from drinking raw unpasteurised milk are young children, pregnant women and those with weakened immune systems.

Label changes will see medicines carry allergen warnings

Ministry of Health media release: 23rd September 2020

Medsafe is introducing labelling changes which will see medicines carry allergen warnings on the package.

The medicines regulator held a public consultation last year on plans to introduce the new labelling requirements for non-active substances – or excipients – which may cause a bad reaction. Unlike foods, most medicines and related products are not required to list all the ingredients included in the medicine on the package.

That’s now changing, with the warnings to cover a range of excipients including gluten, eggs, soya beans, lactose and sesame seeds, tree nuts and pollen.

Page last updated: 30/11/2020

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